Information we collect

Personal Information: We may collect personal information such as your name, address, contact details, date of birth, health insurance information, and medical history when you register as a patient at Ready Health Clinic.

Health Information: We collect health information relevant to your medical treatment, including symptoms, diagnoses, test results, treatment plans, and medication history.

Payment Information: If you make payments for our services, we may collect payment information such as credit card details or other financial information necessary to process your payments.

Communications: We may collect information from your communications with us, including emails, phone calls, or messages through our website or social media platforms.

How we use your information

Providing Healthcare Services: We use your personal and health information to provide medical treatment, diagnose medical conditions, and manage your healthcare needs.

Communications: We may use your contact information to communicate with you about appointments, test results, treatment plans, and other healthcare-related matters.

Improving Services: Your information may be used to analyse trends, monitor the effectiveness of our services, and improve the quality of care we provide.

Billing and Payments: We use your information to process payments for services rendered and to manage billing and insurance claims.

Disclosure of information

We Healthcare Providers: We may disclose your information to healthcare providers involved in your treatment, including physicians, nurses, specialists, and other medical professionals.

Third-Party Service Providers: We may disclose your information to third-party service providers who assist us in delivering healthcare services, processing payments, or managing our operations.

Legal Compliance: We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process.